Mercari item arrived damaged.
2nd contact Mercari, start the return/refund process. They will handle it. Like someone else said, start the return through mercari. It isn't like eBay. The seller has NO say as to if the return is accepted or not and they don't get to make rules for their listings or "shop". All of that is decided by mercari.
No packaging will suffice during a cat 4 hurricane mercari, Hate this damn app sometimes, Hopefully you get some reimbursement from mercari op. 1. johnmiltonfanatic • 1 yr. ago. I followed all their rules (plus the buyer even said it was clearly damaged in shipping) and mercari STILL wouldn't reimburse me.When my product arrived it was broken. The packaging was pretty flimsy. ... They will likely ask for pics of the package as well as the damaged items as part of their decision to issue a refund. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...Starting next week, travelers to Canada may be randomly selected for COVID-19 testing upon arrival at four major airports. Although Canadian airports had paused randomly testing ar...mercari return damaged SELLING Sold a hoodie , listed in used as i had thrown it in the washer when I bought, tried on and decided it wasnt for me. buyer buys, received and claimed it wasn't new which i reminded them it wasn't listed as new and description clearly stated i washed and tried on. mercari accepted their return request. whatever ...UPS Damaged my item in shipping and mercari isn't even responding to my requests accurately . I sent an Xbox one console, pics of it working before shipment. I sent it, in its original packaging mind you, and buyer states it didn't work. ... On the Mercari sub, a lot of people remark better CS by contacting them via Twitter though I have not ...
what do i do when my item was damaged in transit, i checked the item description before purchasing and it said there was no damages (the item is a trading card). I messaged the seller after receiving the card and asked if the item had damages, in the specific area it was damaged, before they sent it.Mercari’s zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs.Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through Mercari.
Make sure your sealed envelope is: Weight: Under your label’s weight limit. Length: Between 5 and 11 1⁄2 inches. Width: Between 3 1⁄2 and 6 1⁄8 inches. Thickness: Up to 1⁄4 inch – with no lumps. No bubble mailers, cardboard, or plastic packaging – the envelope should be flexible. Max shipping protection is $20. Posted by u/Alchemical_Fae - 10 votes and 7 comments
The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... If it was broken in transit, the other option is to file the object for a "damaged in transit" claim. ... Item I purchased was delivered to the wrong country. Someone signed for the package in France. I live in the US. Seller unresponsive. I tried clicking on the “issue with item” button on the mercari app but I can’t find any option that’s about a product and package arriving damaged. Reply sfernandes30 • 5,107 total complaints in the last 3 years. 1,711 complaints closed in the last 12 months. View customer complaints of Mercari, Inc, BBB helps resolve disputes with the services or products a ...If the buyer is sending an item back because it doesn't match the listing description or it arrived damaged or faulty, you're responsible for the cost of return shipping, even if you don't offer returns. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. Offer a ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I’m looking to go on Twitter to talk to a real repas suggested by many users here ...
seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I've got the seller saying they can buy and send me the replacement part for free.
More questions about Mercari. I can't figure out how to request a refund for an item that arrived damaged/broken. All I find on the website are FAQs. Very very frustrated and angry; I purchased some Mens Nike jackets for Christmas. The last one sent on 12/20/22 was supposed to be new/like new. It arrived with stains and had been?
Items such as receipts, invoices and purchase orders can help identify merchandise. Attaching photos of damaged packages is also recommended for damage claims. Submit Your Claim You'll get a notification from us about your claim once submitted, as well as up-to-date information available on your claim’s dashboard. Visibility into Your Claims ...One item was lost by UPS prior to scan and the second was claimed to be damaged by the buyer (like new product). Now I am out one item and received back a broken item. Mercari has no been helpful.Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993.65K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Damaged items deemed hazardous by Mercari may not be returned. If a package was damaged and then rerouted back to the sender, the seller must provide photos of the damage within 24 hours of delivery. Mercari may change Shipping Protection criteria from time to time.The buyer also stated in their return request that "it got damaged in transit". The original listing photos show no sign of damage. Mercari sent me a generic response and approved the return anyways stating that the item was not accurately described and completely ignored the fact that even the buyer said it got damaged in transit.So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you'll be ok in ...
Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...Homeowner’s insurance policies cover more than just fire or flood damage. If your home is robbed or suffers minor damage from a storm, an insurance policy will often cover the cost...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item never arrived SELLING It's been in the same location for over a week now and just says processed through usps factory, but it was supposed be here last Tuesday, mercari even gave me the automated message that I can cancel my order, now ...I bought an item off mercari and it was supposed to arrive last Tuesday so as of today it's a full week late, it's not my first time buying but it is the first time this has happened usually they arrive a day earlier, the last update I got was on the 11th item was expected on the 12th and it's now the 20th and it just says processed through usps facility but this was days ago, and funny ...I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should’ve been either wrapped in plastic or shipped in a plastic envelope.
The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online • vyladr. ADMIN MOD first time an item has came damaged . EXPERIENCE i feel silly for being frustrated but i bought a new jeans album for 9.50 which is a VERY good price. it ...Mercari - Buyer returned damage product. So I've been selling on mercari for a bit I have almost 400 sales and for the first time a buyer put a claim in . Problem is the figure I sent out was in good - to near mint as detailed in the post. The pictures he sent show a completely different item in a different condition.
A buyer returned an item of mine damaged. I want to make a claim (item returned in different condition and cannot resell) but I'm not sure if the buyer will be notified. The contact us section in the Mercari app says: "If you received your item back in a worse condition than at the time of the return approval and/or believe that your item was ...313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On …I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should’ve been either wrapped in plastic or shipped in a plastic envelope.Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through Mercari.I'm brand new. I sold an item and wrapped it in so much big bubble wrap but the buyer received it damaged and the box was heavily damaged. I see that Mercari pays for the return shipping but I keep seeing "shipping protection has you covered for items under $200".If the buyer is sending an item back because it doesn’t match the listing description or it arrived damaged or faulty, you’re responsible for the cost of return shipping, even if you don’t offer returns. ... It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. 13 min ...In return for paying fees, buyers can now return items within 72 hours of receiving the item – even if it’s simply because they changed their minds (known as buyers remorse). Mercari published its new refund and returns policy on its website, where it states that the return policy “reflects a balance between the needs of both parties to ...Posted by u/Sportscardscollector - 1 vote and 1 commentMercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...
The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item.
One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ...
Otherwise no matter how many layers of bubble wrap, padding or popcorn peanuts you used Mercari will give you a speech that you need to wrap it better and refund the customer. I disputed it when it happened to me out if principle and they paid me my money with a warning.When you get it back try to fight it as not being returned in the condition you sent it in. As it is your first sale you may be out of luck. The key with Mercari is to be brief and very polite in emails to them. I've found them fair but I've sold 2000 items there so I've had a lot of time to build up a reputation as an honest seller.If the seller used a Mercari label, they can be compensated up to $200 for a lost or damaged package. Assuming the seller provided evidence, yes, they should've been paid out. ... but to the best of my knowledge—i bought the item, mercari told me that the seller dropped off the package within the 3 days, the tracking doesn't update, the ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I’m looking to go on Twitter to talk to a real repas suggested by many users here ...Block them move on you won't see their messages anymore. Even if it is broken you pay a percentage of your sales to give that problem to mercari. Mercari would rather you not talk to them either. You say a generic message if you don't want to block and move on like please contact Mercari I am not allowed to discuss it further.I bought an item off mercari and it was supposed to arrive last Tuesday so as of today it's a full week late, it's not my first time buying but it is the first time this has happened usually they arrive a day earlier, the last update I got was on the 11th item was expected on the 12th and it's now the 20th and it just says processed through usps facility but this was days ago, and funny ...Sep 13, 2022 · As of February 2022, you can still get an average of 43% off retail for shipping labels for items between 0.25 lb - 150 lbs. Mercari prepaid labels include shipping protection of up to $200 in case your item is lost or damaged in transit by the carrier. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online • vyladr. ADMIN MOD first time an item has came damaged . EXPERIENCE i feel silly for being frustrated but i bought a new jeans album for 9.50 which is a VERY good price. it ... The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you.
Just because Arrival looks like a corporate failure doesn't mean traders can't squeeze its shorts and extract profit from ARVL stock. Arrival is going through a short-term short sq... The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you. I'm brand new. I sold an item and wrapped it in so much big bubble wrap but the buyer received it damaged and the box was heavily damaged. I see that Mercari pays for the return shipping but I keep seeing "shipping protection has you covered for items under $200".Instagram:https://instagram. freshway market byronkenpom rankings 2024frank lefty rosenthal daughterbakersfield ca shooting range USPS + Mercari Lost, damaged, then returned my package. I'm so upset. This was my last sale before the fees were implimented, it was an expensive item, and I was gonna make BANK off it. Now I won't because the higher the price, the higher the fees Mercari impliments. NO ONE is going to buy my item now. life360 green circle meaninghidalgo county district appraisal I've bought several items on Mercari that have arrived broken. One was literally a glass item wrapped in that brown parcel paper — by some miracle, that seller got her funds. Another seller sent me 2 delicate ceramic candle holders and one arrived broken.5 Common Mercari Scams & How To Avoid Them. Michelle Wilson - November 8, 2021. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Payments are processed on the site, preventing fraud or scamming ... honesdale newspaper A buyer returned an item of mine damaged. I want to make a claim (item returned in different condition and cannot resell) but I'm not sure if the buyer will be notified. The contact us section in the Mercari app says: "If you received your item back in a worse condition than at the time of the return approval and/or believe that your item was ...Mercari is your marketplace. It's the perfect place to go to declutter or find your new look. Letting go has never felt so good - it's almost as good as finding your new favorite thing. And we're here to help. Our team is always trying to find new ways to make exchanging items even easier. This means at-home pickups, same-day delivery ...Another common fraud that sellers really need to be cautious of is return fraud. Dishonest buyers purchase an item on Mercari, use it for a period, and then falsely claim that the item arrived damaged or not as described to initiate a return. They may send back a different or damaged item, leaving the seller with a loss. 4- Phishing Scams: